A Trusted Choice® Agent

We’re a Trusted Choice® Agent

Access to Multiple Companies, Committed to Quality

Wine Sergi is a Trusted Choice® Agent, one of a select number of firms that provides their clients access to multiple companies and are committed to delivering high quality service. As a Trusted Choice Agent, Wine Sergi is able to offer competitive pricing to a broad choice of products.

The Trusted Choice Pledge of Performance

We are proud to be a Trusted Choice agency. We are dedicated to our clients and committed to treat each as a person, not a policy. We honor the Trusted Choice Pledge of Performance which states that we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

As part of our Trusted Choice Pledge - and as part of the way Wine Sergi conducts business every day - we ask our clients to let us know if we ever fail to meet our commitment so that we may immediately take corrective action. Please do not hesitate to contact us with any problems or concerns. This will help us ensure that we consistently deliver The Definitive Client Experience.